• neiyetu





What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Do you have a minimum order quantity?

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

What is the average lead time?

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or PayPal:
30% deposit in advance, 70% balance against the copy of B/L.

What is the product warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction

Are you a manufacturer or trade company?

We are a professional manufacturer.

Can I get a sample?

Yes, free sample can be provided.

What's your MOQ?

It is based on the different product. Some are 1g while some are 1 kg. Please be free to consult our salesman.

When can I get the quotation?

We usually quote within 1 hours after we get your inquiry. If it’s a urgent order you can mention it in your email subject, and we can take it as priority.

Is there any discount?

Yes, some products are applied for discount, but it depends on the quantity.

How does your factory make sure the product quality?

First of all, we will prepare samples for approval. Secondly, after getting approved, our team will set up a processing technic ,and form a inside drawing to follow it. Thirdly, during production, we have FQC, IQC IPQC and OQC to control the quality. At the end, We will final check before shipping to avoid any problem.

Can you do OEM for me?

Yes,we accept OEM orders, just contact us and give us your requirement. We will offer you a reasonable price and make samples ASAP.

How about the packing?

Usually we provide the packing as 1kg/alu.foil bag or 25 kg / Drum. Of course, if you have any special requirement, we will according to you.

What documents you provide?

Usually, we provide Commercial Invoice, Packing List, Bill of loading, COA , MSDS and others.According to different kinds of products. If your markets have any special demand, let me know.

How to place order online?

Proforma invoice will be sent after confirmation from the client along with our bank details.

How do you ship the order normally?

For large qty order,we will ship the goods by sea. While small qty order, by air or express. We supply optional express for you,including DHL,FEDEX ,and so on.

What's your loading port?

Usually Shanghai, Qingdao, Tianjin, Guangzhou,BeiJing.

What's your delivery time?

Usually most of products in stock can be shipped within 3-5 working days after getting the payment.If there was a big order,the delivery time needs to be negotiated.

How do you handle complaint?

First of all, we will take a quick action by looking into the complaint, if it’s about the quality, we will send you the free replacement to refund your lose. We can guarantee that solving the problem is our main goal.

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